Privacy Policy
Effective date: June 24, 2026
1. Scope
This Privacy Policy explains how LURTYS handles personal information when you visit lurtys.com, browse products, create a shopping bag, submit an order request, contact customer support or otherwise interact with the website.
2. Information We Collect
Depending on how you use the site, we may collect your name, email address, phone number, shipping address, order-request details, selected payment preference, messages you send, and basic technical information such as IP address, browser type, device type, request timestamps and security logs.
We do not ask you to provide full card numbers, CVV codes, online-banking passwords or digital-wallet passwords through the LURTYS order form or by email.
3. How We Use Information
- To operate and secure the website.
- To review and respond to order requests.
- To contact customers about product availability, shipping, payment and order confirmation.
- To provide customer support and handle returns, refunds or policy requests.
- To maintain records, prevent misuse and comply with applicable legal obligations.
4. Order Emails and Customer Communications
When server email is configured, the website sends the customer an automatic acknowledgement and sends LURTYS an internal order notification. A manager then contacts the customer within 48 hours to confirm the order and next payment steps.
5. Cookies and Local Storage
The current website uses essential browser storage to keep the shopping bag on the customer’s device. It does not include third-party advertising pixels or cross-site behavioral advertising tools by default. See the Cookie Policy for more detail.
6. Service Providers
LURTYS may use hosting, email, shipping, payment and other service providers to operate the store. Those providers may process information only as needed to provide their services and are subject to their own terms and privacy practices.
7. Data Retention
We retain order, support and transaction-related records for as long as reasonably needed for customer service, accounting, dispute resolution, fraud prevention and legal compliance. Browser shopping-bag data remains on the customer device until it is cleared or removed.
8. Your Privacy Choices
Depending on where you live and the law that applies, you may have rights to request access, correction, deletion or additional information about personal data. You may contact us using the details below. We may need to verify your identity before completing certain requests.
9. Security
We use reasonable administrative and technical safeguards appropriate for a small online retailer. No internet system can be guaranteed completely secure, so customers should avoid sending sensitive payment credentials through ordinary email.
10. Children
The website is intended for general consumer shopping and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the order request flow.
11. Changes to This Policy
We may update this Privacy Policy as the store, service providers or legal requirements change. The effective date shown at the top identifies the current version.
Contact Information
LURTYS is an online retail business serving individual customers in the United States.
Email: contact@lurtys.com
Phone: +1 406-512-0089
Mailing address: 127 N Higgins Ave, STE 307D #2980, Missoula, MT 59802-4486, United States